Privacy Policy

How we protect and handle your information

Last Updated: January 2025
Effective Date: January 2025

Welcome to Junction.Social ("we," "our," or "us"). We are dedicated to fostering a safe and respectful community. This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal information when you use our website and mobile app.

1. Information We Collect

When you sign up for Junction.Social, we collect the following required information:

Additionally, you may choose to provide optional information such as:

Content and Activity Information

Technical Information

2. How We Use Your Information

We use the information we collect for various purposes, including:

Purpose Description
Account Management Create and manage your account, verify your identity
Community Features Facilitate your participation in our wellness community
Personalization Enhance and personalize your experience on our platform
Communication Send updates, notifications, and respond to your inquiries
AI Features Provide personalized AI-powered wellness insights ("Sparks")
Service Discovery Help users discover wellness services and providers
Security Protect against fraud, abuse, and security threats

3. Information Sharing and Disclosure

The only information made public by default is your first name, last name, and username. All other information remains private unless you choose to make it public. We do not share your personal information with third parties, except in the following cases:

Data Protection: We require all third-party service providers to maintain appropriate security measures and use your information only for specified purposes.

4. Data Protection and Security

Your data is securely stored in our database, which is protected by our hosting provider. We take all reasonable measures to safeguard your information from unauthorized access, disclosure, or destruction.

Security Measures Include:

Important: While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Your Rights and Choices

Our website is designed to give you full access to your content that you upload. You have the right to:

If you wish to exercise any of these rights, please contact us at info@junction.social.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy.

Retention Periods:

7. Children's Privacy

Our platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

8. AI-Powered Features ("Sparks")

The Junction provides AI-powered wellness insights and guidance. You understand that:

Medical Disclaimer: The AI-powered features are not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of qualified health providers with questions you may have regarding medical conditions.

9. Cookies and Tracking

We may use cookies and similar technologies to enhance your experience on our platform. These technologies help us understand how you interact with our website and improve our services.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by:

Your continued use of our platform after any changes indicates your acceptance of the new terms.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: info@junction.social
Website: https://junction.social
Support: https://junction.social/support.php

We will respond to your inquiry within a reasonable timeframe.

Last updated: January 2025