Last Updated: January 2025
Effective Date: January 2025
Welcome to Junction.Social ("we," "our," or "us"). We are dedicated to fostering a safe and respectful community. This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal information when you use our website and mobile app.
1. Information We Collect
When you sign up for Junction.Social, we collect the following required information:
- Email Address - For account creation and communication
- First Name - For personalization and community interaction
- Last Name - For account identification
- Username - For community identification and profile creation
Additionally, you may choose to provide optional information such as:
- Location - For local community features and service discovery
- Birthdate - For AI-powered "Sparks" features and personalized content
- Profile Picture - For community recognition
- Bio - For community engagement
Content and Activity Information
- Posts and Comments - Content you create and share on the platform
- Interactions - Likes, shares, follows, and other engagement activities
- AI Interactions - Your interactions with our AI-powered "Sparks" features
- Services - Wellness services you offer or promote
Technical Information
- Device Information - Device type, operating system, and browser information
- Usage Data - How you interact with our Service, pages visited, and features used
- Log Data - IP address, access times, and pages viewed
2. How We Use Your Information
We use the information we collect for various purposes, including:
| Purpose |
Description |
| Account Management |
Create and manage your account, verify your identity |
| Community Features |
Facilitate your participation in our wellness community |
| Personalization |
Enhance and personalize your experience on our platform |
| Communication |
Send updates, notifications, and respond to your inquiries |
| AI Features |
Provide personalized AI-powered wellness insights ("Sparks") |
| Service Discovery |
Help users discover wellness services and providers |
| Security |
Protect against fraud, abuse, and security threats |
3. Information Sharing and Disclosure
The only information made public by default is your first name, last name, and username. All other information remains private unless you choose to make it public. We do not share your personal information with third parties, except in the following cases:
- With Your Consent - When you explicitly agree to share information
- Public Content - When you choose to make your profile or content public
- Legal Requirements - To comply with legal obligations
- Service Providers - Cloud hosting, analytics, and support tools (with appropriate safeguards)
Data Protection: We require all third-party service providers to maintain appropriate security measures and use your information only for specified purposes.
4. Data Protection and Security
Your data is securely stored in our database, which is protected by our hosting provider. We take all reasonable measures to safeguard your information from unauthorized access, disclosure, or destruction.
Security Measures Include:
- Encryption - Data is encrypted in transit and at rest
- Access Controls - Limited access to personal information on a need-to-know basis
- Secure Infrastructure - Industry-standard hosting and security practices
- Regular Updates - Periodic security assessments and updates
Important: While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
5. Your Rights and Choices
Our website is designed to give you full access to your content that you upload. You have the right to:
- Access - View and download your personal information
- Correction - Update or correct inaccurate information
- Deletion - Delete your account, and all posts and comments will be removed
- Content Control - Alter and delete all content you've created
- Privacy Settings - Hide your profile so others are unable to find you
- Communication Preferences - Control notification and email settings
If you wish to exercise any of these rights, please contact us at info@junction.social.
6. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy.
Retention Periods:
- Account Data - Retained while your account is active and for a reasonable period after deletion
- Content - Retained according to your privacy settings and our content policies
- Log Data - Retained for security and analytics purposes (typically 12-24 months)
7. Children's Privacy
Our platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
8. AI-Powered Features ("Sparks")
The Junction provides AI-powered wellness insights and guidance. You understand that:
- These insights are for entertainment and general guidance purposes only
- They should not replace professional medical, psychological, or legal advice
- We are not responsible for any decisions made based on these insights
- You use these features at your own discretion and risk
Medical Disclaimer: The AI-powered features are not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of qualified health providers with questions you may have regarding medical conditions.
9. Cookies and Tracking
We may use cookies and similar technologies to enhance your experience on our platform. These technologies help us understand how you interact with our website and improve our services.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by:
- Posting the updated policy on our website
- Sending you an email notification
- Displaying a notice on our Service
Your continued use of our platform after any changes indicates your acceptance of the new terms.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: info@junction.social
Website: https://junction.social
Support: https://junction.social/support.php
We will respond to your inquiry within a reasonable timeframe.